Hello! I'm Rubel Shakh, an IT Services Delivery Analyst based in Dhaka.
I specialize in troubleshooting, infrastructure support, asset management,
and improving digital service experiences.
Experience
IT Service Delivery Analyst at Kontoor Brands
Expertise in laptop asset tag verification and inventory management
Working closely with cross‑functional teams across APAC–EMEA
Handling IT tickets and improving service workflows
Projects
AI Troubleshooting Agent for 20,000+ Employees (Planned)